Frequently Asked Question
Frequently Ask Questions
How do we secure a fitting?
You can schedule a discovery call to learn more about the process from one of our clothier specialists.
Is a deposit required to schedule a fitting?
We require a $150 non-refundable deposit to secure your slot due to our limited availability. This $150 will go towards the balance of your order.
Can we have a private fitting just to see the fabric selection?
We offer over 2,500+ options on hand along with an online catalog of all fabrics through our fabric mill partners. Your Clothier specialist will confirm if we have the fabric you desire on the consultation call. If you still would like to see the fabric in a fitting to browse, we will require a $150 consultation fee (only for fittings that do not result in the submission of an order).
How much does a suit cost?
Our product’s price point varies based upon the fabric selection.
Two piece Suits $899
When are we required submit payment?
Your payment is required at the conclusion of the initial fitting to have your order put into production.
Do you offer anything else outside of suits?
Yes. We offer all of the following products to our clients: suit jackets, sports coats, trousers, shirts, vests, overcoats, tuxedos, custom shoes, and smoking jackets.
We also offer online products such as pocket squares, e-gift cards, shoes, belts, etc.
Are there any products that are ready to wear?
Yes. We offer ready to wear Magnanni shoes, belts, pocket squares, and e-gift cards.
Can we select to have our order rushed?
Rush orders can be accepted dependent upon the circumstance and season.
Can custom purchases be refunded?
Due to the nature of all garments being tailored to the individual wearer, we do not offer returns or refunds. However, if a garment does not fit you correctly we will honor all alterations/remakes until the garment fits accordingly. If a remake is necessary it will be remade only in same fabric as the initial garment that requires the remake.
What is the return policy of ready to wear items?
Returns can be issued up to 14 days from the delivery date of your order.